All reviews

Twickenham Guest House
10 Russell Rd, Richmond upon Thames, United Kingdom,

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16/10/2012

by David Bailey

Avoid this guest house unless extremely desperate. The noise from the road is extremely loud as located right next to the A316 roundabout. Major busy road at all hours. Impossible to sleep through this. The radiator in the room was on full power and could not be turned down even when spoken to staff they just made it hotter. No matter what position my partner and I laid in we could not get comfortable in the bed so we left during the middle of the night and went home only to return to the area the following day to conduct our business in the local area. Very disappointing. Spoke to the staff about our experience and all I was informed that I should have asked to change room when we had already been show one other room on checking that was even nearer to the road and we were informed that all other room were taken. They would not give any money back.


16/10/2012

by David Bailey

Avoid this guest house unless extremely desperate. The noise from the road is extremely loud as located right next to the A316 roundabout. Major busy road at all hours. Impossible to sleep through this. The radiator in the room was on full power and could not be turned down even when spoken to staff they just made it hotter. No matter what position my partner and I laid in we could not get comfortable in the bed so we left during the middle of the night and went home only to return to the area the following day to conduct our business in the local area. Very disappointing. Spoke to the staff about our experience and all I was informed that I should have asked to change room when we had already been show one other room on checking that was even nearer to the road and we were informed that all other room were taken. They would not give any money back.