Terrible.. The ultimate in cheap and nasty. Stayed over for one night, had little sleep as very noisy due to poor double glazing. The beds were horrible and you could actually feel the cheap springs through. Do not stay there unless you really have to.
This is a basic hotel, really basic, on a more positive note it was clean. My bathroom was clean, fresh bedding, mark and dust free carpet, non sticky desk and an empty bin. No dressing gowns as pictured in some of its leaflets. Some minor faults with the room itself, like a buzzing side light and screws in the wall where a picture used to be. A very small tea and coffee selection in the room. Two major faults in my opinion. First there was no sound proofing, so light sleepers should avoid this hotel. Second was the television service. The television has no on channel name display, i.e. it does not tell you what channel your watching. There is no on screen TV guide either. So all in all it makes it hard to know what channel your watching or what is on. Then to make it worse the channels are in a random order and the only way to change channel is to go up a channel or down a channel, one channel at a time; unless you want to just type random channel numbers into the remote to see what comes up. Hotel itself is basic, had one broken lift and doesn't really feel homely or modern or anything really. Ain't even some indoor plant life or art work, just the odd advertisement. There is no free parking for overnight guests, no full english breakfast and no free breakfast. The staff were as helpful as they could be, and they smiled. I would not smile if I worked here, some I would say the service from the staff is good. A quick note on the internet, they have WiFi but it is not free, far from it. The cheapest option is not to pay high hotel rates but to sign up for Boingo, as the hotel service will allow Boingo members to use the Wifi, and it's cheaper.
Unfortunately I was very unimpressed with this travelodge. Upon arrival, we realised that the car park was additional £5 per night, unless you fancied getting up every 3 hours to get a free ticket! We had a road facing room, which had very poor sound proofing (maybe even non-existent) and I was kept up for a large part of the night. The room had not been tidied or hoovered, and the bathroom was not clean either - a nice big corner of mould to greet you in the morning. If I have to stay in Cheltenham again, I think I will be avoiding this place.
Great, really helpful colleagues, restaurant right next door, rooms comfortable. Not 5* as 5 pounds per night parking a bit steep but it's secure at least.