I booked and attended an afternoon tea on the 30th December, with my girlfriend (it was a surprise for her birthday) and whilst the atmosphere and mood was lovely, having it by the fire was an excellent touch and very intimate, I felt that the whole selection didn't live up to what is shown on the website in terms of the cake selection. To be honest the ginger cake felt like it was cut from a Tate and lyle shop bought loaf, and the same with the swiss roll. The photos shown online have selections of delicate light looking delicacies which it didn't live up to. It was one of the reasons I chose to book at the Hotel on the Park rather than one of the slightly cheaper other hotels offering afternoon tea in Cheltenham. Sent a complaint to the hotel and haven't heard anything back, shows how good customer service is. This place is falsely advertised!!
Never even got to stay there and frankly when the owner who passes himself off as the general manager treats your reservations with total disregard for hotelier protocol I am glad not to be staying. Even if you book through a booking service he wont honour it if he needs your rooms. Be careful when booking, if he gets a better offer he will either try to resell you your room a a higher price or just come up with a load of bull and cancel it without warning. I have also read other reviews for this hotel and I suggest you read them first. Over priced B&B seems favourite.
Went here the night after our wedding last year and stayed in the Duke of Wellington Suite which was lovely. The whirlpool bath was really nice ..but would advise nit to add too much bubble bath to it!! Just returned from our second stay for our first anniversary and stayed in the Catherine Sinclair suite which was lovely too. The infinty bath was certainly different and the massive bed was really comfy. Both time the food ws excellent and the service second to none. Would definately recommend this hotel!
This is not the Barcelo Cheltenham Park Hotel!!!!
Pretentious, overpriced and mediocre. A nouvelle cuisine inspired menu that ends up prodcing absurd pairing (duck risotto with a vanilla ice cream sauce???) at very high prices... not to mention portion sizes that would leave an anorexic barbie hungry. The last time I'll ever pay 25 pounds for a fishstick equivalent of overcooked halibut!