Centrally located and fine for a budget hotel but you can find much nicer places to stay for the same price or less with a bit of research..
Enjoyed our two night break, room was of a good standard so was the hotel facilities. Couldn't really complain.
It's a great inn to stay in and everything is great, the breakfast is good, the bed is good. The only problem is the free wi-fi speed is not very fast, the actual download speed is about 3 mb per second.
My wife and I stayed at the Holiday Inn Express in July of 2010. We were so impressed that I've decided to return for a second visit. This time I'm taking 5 of my students and their parents. We've already booked our rooms for June... but I can't wait to get back. Such a great hotel and great experience that I've decided to repost the review I posted on Trip Advisor.... here's hoping Craig still works there. TRIP ADVISOR REVIEW: It's hard to beat the service we've received at the Holiday Inn Express -- Royal Mile. While this hotel is advertised as "no frills," "budget," or "just-the-basics," that's certainly not what we experienced. From checkin to the present, our stay has been very pleasurable. To begin with, the evening desk clerk, Craig, was, I believe, the most helpful hotel receptionist I've ever encountered. He was every bit the concierge in a hotel that is not supposed to have a concierge service. From ordering us take-out Indian food (exceptional) to recommending tours, calling for taxis, fixing a stopped up sink, delivering a fan, helping us hook up to the Internet (and the list goes on), Craig and the staff at the HI Express - Royal Mile, bent over backwards to accomodate us during our stay. Exceptional and better than I've received in hotels that charge three times the price. Also, while it is billed as having a free Continental Breakfast, it had an impressive selection: scrambled eggs, sausages, several cereals, cheeses, fresh fruit, yogurt, croissants, toast, milk and juices. It was always a filling start to a busy day. The hotel is also centrally located close to the Royal Mile and taxi's are not necessarily needed. Just pop around the corner and hike the hill to most of Edinburgh's main attractions. Other hotels that boast the same locational advantages run three times the price (and tend to be not as friendly - as I found out when asking directions). This hotel will save you time and money when it comes to transportation. The entire hotel gets kudos for its attempts at reducing its carbon footprint. Most lights in the rooms are LED, instead of incandescent. Not to mention that there is no power in the room unless your key card is inserted in the power slot.... This eliminates the waste from lights left on when the customer is gone. The elevator also requires the room card to operate. This can be a bit tricky, but once you've got the hang of it, it does make a great deal of good sense and I applaud it. We did have a few snafu's during our stay, but the staff was courteous and quick to resolve all of the issues to our satisfaction. I really am impressed with this little hotel and have never given a higher recommendation. To top everything off....they have something I cannot get in the States.... BULMER'S PEAR CIDER. And Craig always had a cold bottle and a glass of ice waiting for me at the end of a long day. Ahhhhhhhh! Stayed July 2010, traveled as a couple
This hotel is a good value for the money. The location is perfect -- right in the heart of things off the Royal Mile, within easy walking distance of just about everything. The staff was helpful, breakfast was good, and everything was clean. However, it was very noisy some nights because there is no soundproofing between adjoining rooms. For this reason I'd recommend the hotel for short stays only; if you're going to be there longer than two nights, you may want to seek something quieter.