We would stay again in a heartbeat. Outstanding staff, very friendly, couldn't have been more helpful. Ate in Elliot's on the Saturday night with delicious food at a surprisingly affordable price for the sheer quality. The room was comfortable, the bathroom was clean and the bed was a dream. Even suffered through an 11pm fire-alarm and I couldn't fault them. Just wish I'd had time to use the leisure facilities, I'm sure they'd have impressed as well. Brilliant location at the top of Princes Street, just a five minute walk to the Royal Mile and all of a few footsteps to Waverley Station.
Absolutely gorgeous place. The staff couldn't be nicer and the room service breakfast was spot on. The bed was amazingly comfy (and MASSIVE - I'm talking starfishing size) as was the shower. Room was a little on the small side for the money but stupid little things like free rubber ducks made up for it.
It's probably more of a 4.5* rather than a 4* well that's the quality of the service anyway. A beautifully well designed decor greets you as well as friendly smiley staff always happy to help however fussy you are. (We had to change rooms twice due to our fussing but they didn't bat an eyelid. Exceptional). Room cosy and all areas make you feel your not imposing and generally all guests feel part of a large family. Best breskfast ever (try the salmon omelette), and amazing barstaff. Love this place, didn't want to leave.
We were transfered to apex waterloo from apex international as they had over booked, We were disappointed as all of our plans had been made around staying in the international as it was close to the castle, Mary kings close etc, however we couldnt have been more pleased with the Waterloo hotel and location. We were upgraded to a superior room 845 which was nice however the bathroom didnt have a bath only a shower or any heating in the bathroom but we made use of the complementary bathrooms and had the heating on full in the bedroom. Breakfast was the best weve had good quality food excellant service and served piping hot, however one resident decided to have breakfast in her pyjamas for a 4 star hotel this did not impress us at all however we will return in the near future.
I visited the Apex Waterloo Place as an anniversary treat. We made use of the spa, pool/sauna/steam room. Which were all amazing, completely relaxing & private. We then went on to enjoy a delicious dinner, at a seriously affordable price. The room itself boasted a stunning view. I was so relaxed I fell asleep as soon as my head hit the pillow and did not want to leave at all.